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Jonathan Semones

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Latest activity by Jonathan Semones
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    Jonathan Semones created an article,

    New Customer Support Portal

    As you are aware, Lucity merged with CentralSquare Technologies in December 2018, an exciting event for our company and our valued customers. This partnership provides our customers with access to ...

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    Jonathan Semones commented,

    Hey Jason, There are instructions at the bottom of this page http://help.lucity.com/webhelp/latest/web/index.htm#46951.htm If you need more help with that, put in a support ticket and we will be h...

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    Jonathan Semones created an article,

    GUIDE: GIS Tips and Tricks

    This guide goes over various tips for setting up the Lucity GIS integration. ACT 2019 - Download PDF

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    Jonathan Semones created an article,

    GUIDE: GIS Scheduled Tasks

    This guide goes over configuring Lucity GIS Tasks to automatically sync data between Lucity and GIS. Act 2019 - Download PDF

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    Jonathan Semones created an article,

    GUIDE: Esri Citizen Reporter Integration

    This guide covers integrating Lucity GIS with Citizen Problem Reporter.  ACT 2019 - Download PDF

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    Jonathan Semones created an article,

    ACT 2019 Documents

    The following training materials developed for ACT 2019.  The material is up to date for Lucity versions 2019 and 2019r2. Crystal Reports + Lucity Beginner Crystal Intermediate Crystal Advanced Cr...

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    Jonathan Semones created an article,

    Using the Esri World Geocoding Service with Lucity 2019r2

    Starting with version 2019r2, ArcGIS Online service credits will be required to perform certain tasks when the Esri World Geocoding Service has been set as the system default geocoding service with...

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    Jonathan Semones commented,

    Hey Christie,   Thanks for sharing the tip!  If you have an example of the report we can share it in Custom Report Sharing section https://lucity.zendesk.com/hc/en-us/categories/202004966-Custom-Re...

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    Jonathan Semones created an article,

    Request Feedback Survey GUIDE:

    Request feedback lets you have Lucity send your customers a feedback survey when a request is completed. We provide a default survey format, and a default survey question and answer. The look of th...

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    Jonathan Semones commented,

    Hey, so during ACT 2018 Luke presented on this process and included some more complete instructions on parts and some example scripts that should help make the process easier. Support still can't ...