LucityAM 2019r2 Hardware and Software Recommendations

Jonathan Semones -

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Database Support 

  • SQL Server 2017, 2016, 2014, 2012
  • Disk Space from 1 GB to 20 GB

Operating System Support

  • Windows Server 2019, 2016, 2012r2, 2012
  • Windows 10, 8.1, 7 SP1+

Browser Support

  • Chrome, Firefox
  • Safari **
  • Edge **

* Current testing is focused on desktop versions of these browsers

* We expect most features to work but limited testing is done in this browser and there may be rendering issues in some cases.

* Performance using this browser is very slow.  We recommend using Chrome or Firefox.

GIS Requirements

  • Lucity Web Map requires ArcGIS Online, ArcGIS Enterprise 10.5/10.6/10.7 or ArcGIS Server 10.2.2+
  • Lucity ArcGIS Desktop extensions require ArcGIS Desktop 10.2.2+
  • Lucity ArcGIS Pro Add-In requires ArcGIS Pro 2.4

Video Requirements

  • Optimized for 1024 x 768+ on desktop computers


  • Lucity highly recommends the use of SSL across your enterprise
  • Lucity Mobile Server requires SSL (TLS 1.2) when used with an Apple iPad or iPhone
  • Installing Lucity Desktop on the same host as any other Lucity software is not recommended
  • Avoid the same host for Services Server and Web Server (for performance)

Hardware Requirements

  CPU Cores Ram* Storage*
Lucity Services 2 GHz 4 4 GB, 8 GB 1 GB
Lucity Web Server 2 GHz 4 4 GB, 8 GB 2 GB
Lucity Mobile Server 2 GHz 4 4 GB, 8 GB 2-20 GB*
Other Lucity Server Applications* 2 GHz 4 2 GB, 4 GB 1 GB
Lucity Database Server* 2 GHz 4 4 GB, 8 GB 20 GB

* Storage space for Lucity components only; does not include storage space for OS or any supporting software

* Includes Lucity REST API, Lucity Citizen Portal REST API, Lucity Citizen Portal, Lucity Document Server, Lucity Report Server

* Lucity Mobile Server requires 2GB for core installation plus up to 20 GB for offline cache storage

* Min and recommended are provided. Minimum is appropriate for 5 or fewer users.

* Recommended value supports 25 concurrent users on a server dedicated to the Lucity Database Server hosting.

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