GUIDE: Work Orders & Requests

Jonathan Semones -

The Lucity suite offers you a comprehensive solution for Work Management. The Work modules allow you to establish your work flow, track customer requests, create work orders, establish a preventative maintenance plan, set priorities, provide timetables, track system rehabilitation, and perform budget forecasting.

In this booklet, we’ll begin by discussing how to create Work Orders using the Work module, asset modules, and the GIS system. Then, we’ll explain how to complete and close a work order. We’ll also discuss the Requests module, and show you how to create a Work Order from a Request.

ACT 2015 - Download PDF

Topics

Work Orders Linking to an Existing Work Order
Creating a Work Order in the Desktop Creating a Work Order from an Asset Inventory Record
Header Information Creating a Work Order from the Asset in the Desktop
WO Tab Creating a Work Order from the Asset in the Web
Location OR Asset Tabs Creating a Work Order from GIS
Tasks & Resources Tab Create a Work Order from GIS Desktop in ArcMap
Adding Multiple Resources to Work Orders Create a Work Order from the GIS Web map
Costs Tab Completing the Work Order
Saving the Work Order Completing the Work Order in the Desktop
Creating a Work Order in the Web Completing the Work Order in the Web
Child Relationship Records Work Requests
Creating a Work Order from Within another Work Order Creating a Work Request
Creating a Work Order from the Asset Grid in the Desktop Creating a Work Request in the Desktop
Creating a Work Order from the Asset Grid in the Web Creating a Work Request in the Web
Creating a Work Order from a Resulting Task in the Desktop Duplicate Requests
Creating a Work Order from another Work Order in the Desktop Creating a Work Order from a Work Request
Creating a Work Order from another Work Order in the Web  

 

Older Versions

ACT 2014 - Download PDF

ACT 2013Download PDF

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