Updating Licenses & Installing New Products

Jonathan Semones -

Yay, you bought a shiny new Lucity product!  Use the following steps to set it up:

  1. Figure out if you need a new database.  

    • All Lucity products require a database, however, depending on what you purchased and what you already own you might not need a new one.
    • You will usually be told which database your product uses when you receive the new license file.
      Example: If you already own Equipment and you purchased Facilities you do not need a new database because they both use the GBAEquip database.  However if you purchased Storm you would need the GBAStorm database.
    • If you don't need a new database skip to step 4.
  2. Download the Lucity Install media for the version/service pack that you are currently on.
  3. In the install media Database\SQL Server, Access, or Oracle folder.  Find the backup of the database you need.
    • Access - place this with the rest of your Lucity Databases
    • SQL Server - restore this backup into the SQL Server instance that contains your other Lucity databases
    • Oracle - Call Lucity Support
  4. Place the new LicenseCodes.xml on your network
  5. Run Client Maintenance from a workstation that has the Lucity Admin Tools installed.
    • (Start > All Programs > Lucity > Admin Tools > Client Maintenance)
    • On the Login screen make sure to point to the new LicenseCodes.xml
    • If you installed a new database a new tab will appear in Client Maintenance
    • Click on the tab and fill in the Database Name, Instance Name, and General Login Information. (if needed)
    • Click Next
    • Click Update
    • Click Finish
    • If you did not have to add another database you are done!  If you did add another database continue to step 6.
  6. If you had to add a new database you need to update the DSNs on each user's desktop.
  7. This can be done by running the Lucity.CreateDSN.exe from Start > All Programs > Lucity > Utilities.
  8. Point to the shared Config folder on the application server, and click OK.  This will connect the user to the new database and they should be able to access the new modules.

More information on how to update each desktop computers DSNs



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