LucityAM 2016 Hardware & Software Recommendations

Jonathan Semones -

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Database Support

  • SQL Server 2014, 2012, 2008r2, 2008
  • Oracle Server 9i, 10g, 11g
  • Disk Space from 1 GB to 20 GB

* Oracle client is required. Oracle client versions supported are 11g or 10gr2 with latest ODP.NET patch

Operating System Support

  • Windows Server 2012r2, 2012, 2008r2 SP1
  • Windows 10, 8.1, 7 SP1+

Windows RT not supported

Browser Support

  • Internet Explorer 10 or 11 *

* Requires Silverlight 5.1 (min. 5.1.50428).  Compatibility View not supported.

GIS Requirements

  • Lucity Web Map requires ArcGIS Online, ArcGIS Enterprise 10.4.1+, or ArcGIS for Server 10.2.2+
  • Lucity ArcGIS Desktop extensions require ArcGIS Desktop 10.2.2+
  • Lucity ArcGIS Pro Add-In requires ArcGIS Pro 1.3+

Does not include ArcGIS(R) requirements; please see Esri web site for more information. Applicable for ArcGIS Server(R) Enterprise Edition Standard or Advanced Versions only.

Video Requirements

  • Optimized for 1024 x 768+ on desktop computers


  • Lucity highly recommends the use of SSL across your enterprise
  • Lucity Mobile Server requires SSL (TLS 1.2) when used with an Apple iPad or iPhone
  • Installing Lucity Desktop on the same host as any other Lucity software is not recommended
  • Avoid the same host for Services Server and Web Server (for performance)

Hardware Requirements

  CPU Cores Ram* Storage*
Lucity Services 2 GHz 4 4 GB, 8 GB 2 GB
Lucity Web Server 2 GHz 4 4 GB, 8 GB 2 GB
Lucity Mobile Server 2 GHz 4 4 GB, 8 GB 2-20 GB*
Other Lucity Server Applications* 2 GHz 4 2 GB, 4 GB 1 GB
Lucity Database Server* 2 GHz 4 4 GB, 8 GB 20 GB

* Storage space for Lucity components only; does not include storage space for OS or any supporting software

* Includes Lucity REST API, Lucity Citizen Portal REST API, Lucity Citizen Portal, Lucity Document Server

* Lucity Mobile Server requires 2GB for core installation plus up to 20 GB for offline cache storage

* Min and recommended are provided. Minimum is appropriate for 5 or fewer users.

* Recommended value supports 25 concurrent users on a server dedicated to the Lucity Database Server hosting.

Lucity Mobile and Mobile Work for Android

Mobile 2.x

  • Minimum required disk space for online use: 250MB
  • Minimum operating system: Android 4.03
  • 3G/4G or WiFi-only devices are all acceptable
  • GPS
  • Camera
  • Supported screen sizes:
    • Large (640dp x 480dp) to
    • XLarge (960dp x 720dp)

Mobile Offline 2.x

  • Minimum required disk space:
    • 2 to 3 times the offline cache size (this does not include GIS offline or tile cache requirements)
  • 2 GB minimum RAM
  • 1.5 GHz minimum processor

Mobile Work Orders

  • Minimum required disk space: 50 MB
  • Minimum operating system: Android 2.2
  • Supported screen sizes:
    • Small (426dp x 320dp) to
    • XLarge (960dp x 720dp)
  • 3G/4G or WiFi-only devices are all acceptable
  • GPS
  • Camera


> Resolutions of 720 and greater are recommended. Lucity form designs are shared between the tablet and the web. Tablets smaller than 720 will require frequent scrolling right to left on the screen to see the full width of the form in landscape mode. A display of 960dp by 720dp will effectively show most Lucity forms in both landscape and portrait mode with minimal side to side scrolling.

> The quality of the end user’s experience will be directly propositional to the quality of the tablet purchased.

Lucity Mobile for iPad/iPhone

Mobile 2.x

  • Online supports iPhone 5+, iPod Touch (5th generation+), iPad Mini+, iPad (3rd generation+), iPad Air+
  • Offline supports iPad Mini 2+, iPad Air+
  • Offline required disk space: 2 to 3 times the offline cache size
  • This does not include GIS offline or tile cache requirements
  • Minimum iOS version: 8.0
  • 3G/4G or WiFi-only devices are all acceptable
  • GPS
  • Camera
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